User manual US ROBOTICS 56K FAXMODEM QUICK INSTALLATION GUIDE

[. . . ] Robotics modem's serial number, which is located on the white bar code sticker on the modem and on the modem's box. If you ever need to call our Technical Support department, you will need this number to receive assistance. Shut down your computer and connect the serial modem cable to the modem and the computer. Plug one end of the provided phone cord into the jack on the modem and plug the other end into an analogue phone wall jack. [. . . ] PROB OBL My PROBLE M: My modem won't dial out or doesn't answer incoming calls. FOR BOTH DIALI LING AN ANSWE PROB OBL FO R BOTH DIALI NG AN D AN SWE R I NG PROBLE MS: You may have a bad phone cord connection to your modem, or your phone cord may be plugged into the wrong jack. The phone cord should be plugged into the jack on the modem and into the wall phone jack. US OFF OFF ICE US E RS: You may have plugged your modem's phone cord into a digital line. Contact the department responsible for your phone system if you are unsure whether or not your phone line is digital. If your phone system requires dialing "9" to access an outside line, be sure to add "9" before the number you are dialing. MAI US AIL VOICE MAI L US E RS: If you have voice mail provided by your local phone company, your dial tone may be altered when messages are waiting. PROB OBL My PROBLE M: My modem sounds like it's trying to connect to another modem but fails. 92 protocol allows for download speeds of up to 56K, but line conditions may affect the actual speeds during a given connection. Due to unusual telephone line configurations, some users will not be able to take full advantage of V. The server you're dialling in to must support and provide a digital V. Your ISP can provide you with a list of dial-up connections and information on what those connections currently support. The telephone line between your ISP and your modem must be capable of supporting a 56K connection and contain only one analogue-to-digital conversion. Somewhere between the ISP and your modem, there will be a digital-to-analogue signal conversion so that your modem can receive the data. There must be no more than one analogue-to-digital signal conversion in the path from your ISP to your modem. If more than one analogue-to-digital conversion occurs, your connect speeds will default to V. There may also be impairments on the local lines between your ISP and your modem. All telephone calls are routed differently, so you should try making your 56K connection several times. It is important to note that telephone companies are constantly upgrading their systems. Lines that do not support 56K today may support 56K in the near future. [. . . ] DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, this U. ROBOTICS Limited Warranty does not apply to normal wear and tear; damage or loss of data due to interoperability with current and/or future versions of operating system or other current and/or future software and hardware; alterations (by persons other than U. ROBOTICS Service Centres); damage caused by operator error or non-compliance with instructions as set out in the user documentation or other accompanying documentation; damage caused by acts of nature such as lightning, storms, floods, fires, and earthquakes, etc. Products evidencing the product serial number has been tampered with or removed; misuse, neglect, and improper handling; damage caused by undue physical, temperature, or electrical stress; counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory content corruption; failures of the product which result from accident, abuse, misuse (including but not limited to improper installation, connection to incorrect voltages, and power points); failures caused by products not supplied by U. [. . . ]