User manual SUPERMICRO MBD-C7P67-O

[. . . ] This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA. [. . . ] If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components. Before Power On 1. Make sure that there are no short circuits between the motherboard and chassis. 2. Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse. 4. Install CPU 1 first (making sure it is fully seated) and connect the front panel connectors to the motherboard. No Power 1. Make sure that there are no short circuits between the motherboard and the chassis. 2. Make sure that the ATX power connectors are properly connected 3. Check that the 115V/230V switch on the power supply is properly set, if available. 4. Turn the power switch on and off to test the system, if applicable. If it does not, replace it with a new one. 3-1 MBD-C7P67-O/X9DAE Motherboard User's Manual No Video 1. If the power is on, but you have no video, remove all the add-on cards and cables. Refer to Appendix A for details on beep codes. System Boot Failure If the system does not display POST or does not respond after the power is turned on, check the following: 1. Check for any error beep from the motherboard speaker. • there is no error beep, try to turn on the system without DIMM modules inIf stalled. If there is still no error beep, try to turn on the system again with only one processor installed in CPU Socket#1. If there is still no error beep, replace the motherboard. • there are error beeps, clear the CMOS settings by unplugging the power If cord and contracting both pads on the CMOS Clear Jumper (JBT1). (Refer to Section 2-8 in Chapter 2. ) 2. Remove all components from the motherboard, especially the DIMM modules. 3. Using minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use minimum configuration (with a CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures. 4. Identifying bad components by isolating them: If necessary, remove a component in question from the chassis, and test it in isolation to make sure that it works properly. 5. Check and change one component at a time instead of changing several items at the same time. 6. To find out if a component is good, swap this component with a new one to see if the system will work properly. If the new system works, the component is good and the old system has problems. 3-4 Chapter 3: Troubleshooting 3-2 Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you. 1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our website (http://www. supermicro. com/) before contacting Technical Support. 2. BIOS upgrades can be downloaded from our website (http://www. supermicro. 3. If you still cannot resolve the problem, include the following information when contacting Supermicro for technical support: • Motherboard model and PCB revision number • release date/version (This can be seen on the initial display when your BIOS system first boots up. ) • System configuration 4. An example of a Technical Support form is on our website at (http://www. [. . . ] When the dialog box appears, asking you if you want to load optimized defaults, click Yes to load the optimized default settings, or click No to abandon optimized defaults. Save as User Defaults Select this feature and press <Enter> to save the current settings as the user's defaults. When the dialog box appears, asking you if you want to save values as user's defaults, click Yes to save the current values as user's default settings, or click No to keep the defaults previously saved as the user's defaults. Restore User Defaults Select this feature and press <Enter> to load the user's defaults previously saved in the system. [. . . ]