User manual SPRINT MOTOROLA ES400S TRAVELING IN AFGHANISTAN

[. . . ] Traveling In Afghanistan Prior to traveling for the first time you should contact Sprint Worldwide Care to ensure services will work for all trips. Sprint Worldwide Care can be reached via chat or email on Sprint. com/international or by calling 1-888-226-7212 (option 2). Sprint recommends updating your device prior to traveling to ensure all services are available that your device is capable of providing. [. . . ] The appropriate international access code for the country you are in will be automatically dialed. Example: Calling Manhattan, NY: Dial "+" then 1 then the phone number. Receiving Calls Callers do not need to dial anything different and they will not pay extra to reach you, simply ensure your device is in CDMA First and powered on as stated above. Roaming rates apply to you only. Accessing Voicemail You must know your voicemail passcode to access voicemail outside of the U. S. Sign in to your account on Sprint. com Sprint Worldwide Traveling Tips > Traveling In Afghanistan *Sprint coverage and rates subject to change at any time without notice; check www. sprint. com/sww for current rates and coverage prior to travel. Voicemail service is available however; you may not receive a voicemail indicator. To check if you have any new messages; Dial "+" Then "1" and your Sprint 10 digit number When voicemail answers, press * (star) and enter the voicemail passcode followed by # (pound). Texting Sending a text while traveling is identical to sending a text from home. For a list of supported carriers select `International Texting From US' from www. sprint. com/international, then select the link for international carriers. - To send a text to a U. S. -based number or to any number within the North American Numbering Plan (NANP)* simply enter the 10-digit number - To send a text to a non-US or non-NANP*-based number, enter 011 then the country code and number Note: Texting does not support + key dialing. Contact numbers stored in the address book with a + must be deleted prior to sending a text to that contact. *North American Numbering Plan (NANP) Countries: Anguilla, Antigua, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, and U. S. Virgin Islands and Guam Resolving Issues If unable to access voice, texting, and data (web/email) services then your issue may be resolved by following the steps below. Verify the device is not in Airplane mode and ensure the roaming setting is not set to Sprint Only. Note: If data service has not been accessed on the Sprint network with the device then it will not work while roaming. Services must have been utilized on the Sprint network with the device prior to departure for service to work while roaming. [. . . ] Email or Chat from: www. sprint. com/international The Sprint Worldwide representative will need the following information to complete trouble resolutions: Your wireless phone number. Contact number (hotel, number of another traveler in your party, etc. ) Sprint Worldwide Traveling Tips > Traveling In Afghanistan Sprint coverage and rates subject to change at any time without notice; check www. sprint. com/sww for current rates and coverage prior to travel. Time available for troubleshooting Amount of time will you be in the destination where trouble is occurring Any error messages that display on your device or that you heard when trying to place a call. If the issue is with data, were you able to place voice calls? Sprint Worldwide Traveling Tips > Traveling In Afghanistan Sprint coverage and rates subject to change at any time without notice; check www. sprint. com/sww for current rates and coverage prior to travel. [. . . ]