User manual SONY VAIO VPC-EJ2L1E TROUBLESHOOTING AND RECOVERY GUIDE

[. . . ] The number of necessary discs, the types of media you can use, and the capacity of the USB flash drive you need will be displayed during the Recovery Media creation process. Do not eject or disconnect the media while creating Recovery Media, as doing so may result in a failure of the process. You may not be able to create Recovery Media with a USB flash drive depending on the drive you use. [. . . ] Press the or key to select Repair Windows 7 and press the Enter key. If the appropriate keyboard layout is not selected, you may not be able to enter the password correctly. Recovery problems I cannot recover from the recovery area Recover your computer from Recovery Media if you have used software to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care Rescue. Common problems My computer does not start When using your computer for the first time, To back up and restore your data when you cannot start Windows When you cannot start Windows, back up your data with VAIO Care Rescue. To restore files which have been backed up by VAIO Care Rescue, use VAIO Data Restore Tool. section or the on-screen User Guide. Press the ASSIST button while your computer is on to launch VAIO Care and perform necessary operations. Visit the VAIO online support web site. I cannot create Recovery Media Try the suggestions below: 1 2 4 Restart your computer. Download and install the latest updates using VAIO Update. Select your operating system and click Next. Back up your files with Rescue Data if you have changed the files after you backed up them using the Windows backup feature. Try other reliable media. Restoring your data using a restore point A restore point enables you to restore your computer system files to the previous state when the restore point was created. Typically, a restore point is created automatically, for example when you install a software driver. However, we recommend that you create the restore point manually on the Control Panel window before installing any software or software drivers on your computer. 5 6 7 Click System Restore. If the Choose a different restore point option is displayed in the System Restore window, select it and click Next. Restart your computer if the window prompts you to restart the computer. I cannot complete the recovery process Disconnect all unnecessary external devices 8 9 from your computer. If the discs are not clean, clean them and try recovering your computer again. If you cannot recover your computer from the recovery area, restart the computer and recover the computer from the recovery area again, or use Recovery Media. If you cannot recover your computer using the USB flash drive, connect the drive to another USB port on the computer and try recovering the computer again. [. . . ] The password is case sensitive, so be sure to check letters for the current case before you enter the password. 2 3 4 5 Right-click the C: drive and select Shrink Volume. Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink. Follow the on-screen instructions. The charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack I cannot remember the power-on password If you have forgotten the power-on password, contact an authorized Sony service/support center. [. . . ]