User manual SILENT KNIGHT 5670

[. . . ] See your Windows documentation for information on navigating in a Windows environment. Online Help You can press the [F1] key when you have SKSS running to bring up the online help system (not available during beta testing). The help screens describe each data entry area on the view and explain how to select options. Backing Up Your Data Protect your valuable data by frequently backing up files using the backup tool of your choice. [. . . ] Upload event history from IntelliKnight, IFP-Series, or SK-5208 panels to the PC. Once the event history has been uploaded it can be viewed on screen and printed. Upload detector status from IntelliKnight and IFP-Series panels to the PC. When the file you want a report from is open, select Print from the File Menu. Prior to printing you can select Print Preview from the File menu to view the report onscreen. P/N 151241 9 5670 Silent Knight Software Suite Scheduling Jobs The panel and a PC can communicate with each other by downloading (computer sends data to the panel) and uploading (panel sends data to the computer). The Communications Queue The Queue is a list of completed and scheduled tasks between panels and SKSS. When a task appears in the Queue window, its status and other information will display next to the account number. This panel is connected directly to the PC so no phone number appears. Describes the type of job that has been completed or is scheduled to occur. File name assigned on the PC where the information is downloaded from The status of these jobs is Waiting because they have been scheduled to happen at a later time. This panel is connected directly to the PC so no phone number appears. Figure 2: Communications Queue Example Delete Jobs from the Queue All jobs remain in the queue until you delete them. Press on the [Delete] key or right click to select from the menu that appears, then click Delete. This action cannot be undone. 10 P/N 151241 Installation and Operations Manual Job Status Jobs or accounts listed in the Queue window are assigned a status. The chart below describes all possible status types. Table 3: Queue Job Status Status Waiting Error Processing Complete Aborted by User Timed Out Security Not Granted No Carrier or No Dialtone Modem Error Description The job is waiting for processing. Another job is currently being processed or the job is timed to execute at a later time. The job is currently processing, for example, sending or receiving data. Aborted by User jobs remain on the queue until an operator deletes them. The job was not completed because communication was not established during the programmed timeframe. The panel did not answer the call because an incorrect password was used by the operator who attempted to process the call. The job was not processed because the software detected a problem with the modem. This message could indicate that modem is not turned on, needs to be initialized, or another problem. The job was not processed because the communication device encountered a busy signal when attempting to call. The job was not processed because the initiating communication device did not receive an ACK signal. 1. 1 5820XL or IFP-1000 panel, you will receive this message. Busy Signal No Answer Detector Status Not Supported P/N 151241 11 5670 Silent Knight Software Suite Uploading You can upload various options, depending on the panel you are working with, such as panel programming settings and event history as shown in Table 7. When uploading, you are sending data from the panel to the computer. Table 4: Download and Upload Options by Panel Option Event History Detector Status* IntelliKnight IFP-Series SK-5208 · · · · · * The option for uploading detector status that appears on the file menu is available for Rev. 1. 2 and later panels only. 12 P/N 151241 Installation and Operations Manual To upload panel information: 1. [. . . ] The job was not completed because communication was not established during the programmed timeframe. The job was not completed because the communication device could not establish communication. The job was not completed because the software detected a problem with the modem. The communication device encountered a busy signal when attempting to communication. [. . . ]