User manual SIEMENS GIGASET C475

[. . . ] Gigaset S675 IP, S685 IP, C475 IP: New and updated functions This document is a supplement to the user guide for the following Gigaset VoIP phones: Gigaset C475 IP, Gigaset S675 IP and Gigaset S685 IP In the time since the user guides were completed, the functionality of these devices has been increased (firmware version 02. 140 or higher). These changes are described in this document. Important information for the Gigaset S685 IP: This document is a supplement to the user guide for Gigaset S685 IP devices manufactured before May 2009. The label in the handset's battery compartment will bear the inscription "Gigaset S68H" (no "S2"). The user guide can be found on the CD supplied with the device. 1 Contents Overview of the new and updated functions . [. . . ] In the sent data packets, Gigaset. net replaces the private IP address of your phone with its public IP address. If you operate your phone with a symmetrical NAT router, STUN cannot be used. Otherwise, when making Gigaset. net calls you will not be able to hear the caller. In this case, deactivate STUN for the Gigaset. net connection. Open the following Web page: Settings Telephony Connections. Select Set to save the changes. STUN enabled Select No to deactivate STUN. Select Yes if you want your phone to use STUN. 19 Description of new and updated functions Activating the fixed line network connection as an alternative connection Activating the fixed line network connection as an alternative connection You can activate the fixed line network connection on your phone as an alternative connection. If an attempt to establish a connection via VoIP then fails, an attempt is made automatically to establish the connection via the fixed line network. An alternative connection would be used in the following cases: u your VoIP connections are busy u the SIP server for the VoIP connection cannot be accessed u the dialled VoIP connection has not yet been configured or has not been configured correctly (e. g. incorrect password) u the base does not have a connection to the Internet, e. g. because your router is deactivated or not connected to the Internet. u SMS messages that are to be sent via a VoIP connection are not sent via the fixed line Exceptions network connection as an alternative. The SMS message is stored in the incoming message list with an error status. u If you enter a VoIP line suffix (#1 to #6) or press the IP display key before dialling, the connection is not established over the fixed line network as an alternative. u If you dial a URI or IP address instead of a phone number, the connection cannot be established via the fixed line network. Open the following Web page: Settings Telephony Number Assignment. Area Default Connection If you want to activate the fixed line network connection as an alternative connection, click the Yes option next to Automatic Fallback to Fixed Line. Now select Set to activate your settings. 20 Description of new and updated functions R key function for VoIP Hook flash/call diversion R key function for VoIP Hook flash/call diversion This section replaces/amends the sections "Web configurator Defining recall key functions for VoIP (hook flash)" in the user guide for your Gigaset VoIP phone. Using your phone's Web configurator, you can assign a special feature of your VoIP provider to the S key. Alternatively, you can use the S key for call diversion (call transfer). Assigning the signal for a provider feature to the S key To be able to use a special feature of your VoIP provider, your phone must send a specific signal (data packet) to the SIP server. If you press the R key during a VoIP call the signal will be sent to the server. Precondition: u DTMF reminders via SIP info messages is activated, i. e. the SIP Info option on this web u The S key is not used for call transfer, i. e. Use the R key to initiate call transfer with the SIP page is activated. Open the following Web page: Settings Telephony Advanced Settings. Area Hook Flash (R-key) Refer method. If one of these preconditions is not fulfilled, the field in the Hook Flash (R-key) area is hidden. In the Application Type (maximum 31 characters) and Application Signal fields (maximum Now select Set to save your settings. 15 characters), enter the data that you have received from your VoIP provider. The setting for the S key applies to all registered handsets. 21 Description of new and updated functions R key function for VoIP Hook flash/call diversion Configuring the S key for call diversion (call transfer) If you are transferring calls via VoIP connections, you can connect the two external callers (provider-dependent). You can configure settings for this type of call transfer. Open the following Web page: Settings Telephony Advanced Settings. Area Call Transfer Use the R key to initiate call transfer with the SIP Refer method. If you select Yes, the external parties you are toggling between will be connected when you press the R key S. [. . . ] However, you can still use the line suffix to select the send line when dialling. If you add #0 to the number, it is dialled via the fixed line network. If you add #1, #2, . . . , #6, the number is dialled via the corresponding VoIP connection. Further information about this can be found in the operating instructions for your telephone. Dialling with the quick dial keys If you have assigned a phone number to a number key on the handset as a quick dial number, it is dialled via the default connection if no line suffix is specified. [. . . ]