User manual QUORION QTOUCH 15

[. . . ] User Manual Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction. The QUORION QTouch 15 is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software generates a compatible environment for a wide array of peripheral devices. [. . . ] To refund an item, press the "Refund" key first and then the item to be returned. The "Refund" key has to be pressed before each item, if more than one item is being returned. After refund the receipt can be continued with normal sales or can be closed with a payment media. CUSTOMER LOGO REFUND -1 PLU 1 -0, 10 REFUND -1 PLU 2 -0, 20 ---------------------------2 Total -0, 30 Cash -0, 30 Example: Refund of PLU 1 and 2: Refund 1 PLU Refund 2 PLU Example: Exchange of PLU 1 and 2: Refund 1 PLU 2 PLU Example: Refund of 3. 50 EUR from department 1: Refund 3 5 0 1 4. 5 Transaction Refund The function "Transaction refund" operates just as the "Refund" function. The difference is that the does not automatically return to normal sales mode after each item, but stays in refund mode until you finish the receipt with a payment. Press first the key "Transaction Refund" and then enter all items which should be returned. Example: Refund of PLU 1, 2 and 3: Transrefund 1 PLU 2 17 PLU 3 PLU 4. 6 Transaction Cancel The "Transaction cancel" is used to void a complete receipt before it is finalized with a payment. Simply press the key "Transaction cancel" to automatically void all items from the current receipt. 4. 7 Tender Correction With the function "Tender Correction" you may change any amount from one payment media to another. First press the key "Tender Correction", enter the desired amount and then select the payment media from which this amount should be rebooked. Now, the amount is opened again and can be assigned to any other payment. It is also possible to split the amount to more than one payment media. CUSTOMER LOGO Tender correction Cash Card -5, 00 5, 00 Example: Rebook 5. 00 EUR from CASH to CARD: Tender correct. 5 00 CASH CARD 5. Discounts, RA and PO 5. 1 Percentage Discount/Surcharge Discounts are price deductions on single items or on the sub total of the receipt. To enter a discount, first ring up the item, then enter the discount percentage and press the "%(-)" key. If the discount should be valid for the entire receipt, press the "Subtotal" key first and then enter the percentage on "%(-)" key. In both cases the percentage values can be preprogrammed to avoid mistakes and manipulation. Furthermore, it is possible to block single or subtotal discounts and to set maximum limits. CUSTOMER LOGO 1 PLU 1 10, 00 1 PLU 2 5, 00 -10% Rabatt -0, 50 --------------------------2 Total 14, 50 Cash Example: Percentage discount of 10% to PLU 2: 14, 50 2 PLU 1 0 18 % (­) 5. 2 Amount Discount/Surcharge Similarly, it is possible to use amount rebates. The only difference is that no percentages are calculated but rather total amounts such as coupons are subtracted/added. Enter the amount directly after the item or the subtotal and press the "(-)" or "(+)" key to subtract or add the entered amount from/to the actual price. Amount discounts and surcharges can be pre-programmed or blocked in the same way as percentage rebates. CUSTOMER LOGO 1 PLU 1 10, 00 1 PLU 2 5, 00 COUPON -1, 00 --------------------------2 Total 14, 00 Cash Example: Discount a pre-programmed COUPON amount from the total: Sub total 14, 00 1 PLU 2 PLU (­) CASH 5. 3 Received on Account / Paid Out Cash can be paid out of the cash drawer for special purposes, such as petty cash, etc. Adding more cash to the cash drawer is another example of "Received on Account". In both cases enter the amount first and then press either the key "RA" or "PO". Depending on the programming of the the operation will be automatically finalized with the Cash key or can be continued as a normal receipt. Example: 25. 00 EUR Received on account: CUSTOMER LOGO 2 5 00 RA R. A. Example: 25. 00 EUR Paid out: 25, 00 CUSTOMER LOGO 2 5 00 PO P. O. 25, 00 19 6. [. . . ] Example: Change price of PLU 5 to 2. 00 EUR: 1 Sub total 2 00 Sub total 5 PLU 9. 3 Program Version and Test Routines The QTouch 15 have a set of test routines built-in to check certain hardware components and receive information about the installed drivers and software version. Enter the test number in mode P and confirm with the key "TYPE". By default the "TYPE" key is located on the key "PLU". The following test routines are available: 302 305 306 400 401 Display Test Print out Program Version Init printer Transaction Test Direct Sale Transaction Test Tables --------------------------F: 1v-WE P: QC061010 C: QTouchPC RAM: 8192K SERIAL#: 1234567 --------------------------- Example: Print out the actual software version (only in P mode): 3 0 5 PLU TYPE 28 10. [. . . ]