User manual QUORION QMP 5000

[. . . ] User Manual Electronic Cash Register QMP 5000 series Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction. The QUORION QMP 5000 series is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software It is exactly this generates a compatible environment for a wide array of peripheral devices. versatility and quality that has made us successful among our multinational customers. It is therefore with great pride that we look forward to continuing our close collaboration with our customers. Your QUORION Team 2 Index 1. [. . . ] To reactivate the printer, simply press the "Receipt on/off" key again. In any case you can print a receipt copy by pressing the "Sub total" key after a sale. 4. 11 Time and Date If all receipts are closed, you can view the current time and date in the display by pressing the "Multiplication" key. Depending on the programming this information will be shown automatically after a certain time has passed. All models with graphical display can also show a programmable customer logo. 4. 12 No Sale / Open Drawer The No Sale function allows you to open the cash drawer without registering a sale. You can check the number of times a No Sale function has been performed in the reports. To print a specific reference number on a receipt, enter the reference number and press the "No sale" key. Example: Enter reference number 123: CUSTOMER LOGO 1 PLU 1 0, 10 Number: 123 --------------------------1 Total 0, 10 Cash No sale 0, 10 1 2 3 23 5. Corrections 5. 1 Clearing of Inputs and Error Messages To erase an incorrect entry not yet registered, and to clear any error messages just press the "Clear" key. CLEAR 5. 2 Error correction The "Error Correct" key (EC) is used to clear the last item immediately. Alternatively you may use the scroll keys to select another item from the actual receipt for voiding. CUSTOMER LOGO 1 PLU 1 1 PLU 2 0, 10 0, 20 CURSOR Select item EC EC -1 PLU2 -0, 20 --------------------------1 Total 0, 10 Cash 0, 10 5. 3 Void function The "Void" function is used to clear certain items from the current receipt. First press the "Void" key and then enter the item which should be cleared. Example: Void PLU with scan code 4912345678901: CUSTOMER LOGO 1 PLU 1 0, 10 1 PLU 2 0, 20 VOID -1 PLU1 -0, 10 --------------------------1 Total 0, 20 VOID Scan 4912345678901 Cash 0, 20 Example: Void 3. 50 EUR from department 1. Please note that only those amounts can be voided, which were previously entered. VOID 3 5 0 24 1 5. 4 Refund A refund is used to return previously sold items. The PLU's will be added to the stock and the money is returned to the customer. To refund an item, press the "Refund" key first and then the item to be returned. The "Refund" key has to be pressed before each item, if more than one item is being returned. After refund the receipt can be continued with normal sales or can be closed with a payment media. CUSTOMER LOGO REFUND -1 PLU 1 -0, 10 REFUND -1 PLU 2 -0, 20 ---------------------------2 Total -0, 30 Cash -0, 30 Example: Refund of PLU 1 and 2: Refund 1 PLU Refund 2 PLU Example: Exchange of PLU 1 and 2: Refund 1 PLU 2 PLU Example: Refund of 3. 50 EUR from department 1: Refund 3 5 0 1 5. 5 Transaction Refund The function "Transaction refund" operates just as the "Refund" function. The difference is that the POS does not automatically return to normal sales mode after each item, but stays in refund mode until you finish the receipt with a payment. Press first the key "Transaction Refund" and then enter all items which should be returned. Example: Refund of PLU 1, 2 and 3: Transrefund 1 PLU 2 25 PLU 3 PLU 5. 6 Transaction Cancel The "Transaction cancel" is used to void a complete receipt before it is finalized with a payment. Simply press the key "Transaction cancel" to automatically void all items from the current receipt. 5. 7 Tender Correction With the function "Tender Correction" you may change any amount from one payment media to another. First press the key "Tender Correction", enter the desired amount and then select the payment media from which this amount should be rebooked. Now, the amount is opened again and can be assigned to any other payment. [. . . ] If you want to continue programming files, you may repeat the same steps. To finish the programming mode press the key "TYPE" without entry. 38 Flowchart: P CODE # PLU TYPE RECORD # X VALUE CASH ENTER PLU TYPE PLU TYPE Example: Change tax rate 1 to 9. 00 %: 2 1 PLU TYPE CURSOR 9 00 CASH ENTER PLU TYPE 10. 4 Program Version and Test Routines The QMP 5000 series have a set of test routines built-in to check certain hardware components and receive information about the installed drivers and software version. Enter the test number in mode P and confirm with the key "TYPE". By default the "TYPE" key is located on the key "PLU". [. . . ]