User manual NEXTEL BLACKBERRY CURVE 8350I

[. . . ] 10/19/08 Table of Contents Getting Started With Your BlackBerry 8350i . 58 Nextel Subscriber Agreement: General Terms and Conditions of Service . 75 Getting Started With Your BlackBerry 8350i Congratulations on purchasing a BlackBerry® CurveTM 8350i smartphone. This Basics Guide introduces you to your wireless service and all the features of your new BlackBerry® device. [. . . ] Check that all cables and plugs are fully inserted into ports and power outlets. See "Insert the SIM Card and Battery" on page 5 for more information. If you connect your BlackBerry device to your computer to charge (see below), verify that the computer is turned on. If you connect your BlackBerry device to the computer using a USB hub, the hub must be self powered to provide enough power to charge your device. Can I charge my BlackBerry device by connecting it to my computer? If you have installed the BlackBerry® Desktop Software or the BlackBerry® Device Manager on your computer, you can connect your BlackBerry device to the computer to charge the battery. 1. Connect the larger end of the USB cable to an available USB port on your computer. Note To find more help with connecting your BlackBerry device to the computer, click Help in the BlackBerry Desktop Software to view the BlackBerry Desktop Software Online Help. 52 Frequently Asked Questions Why can I not connect to the Nextel National Network? Verify that your SIM card is inserted correctly in your BlackBerry device. Verify that your BlackBerry device is connected to the Nextel National Network and that you are in a wireless coverage area. See "Connect to the Nextel National Network" on page 10 for more information. Why can I not connect to a Wi-Fi network? Verify that you have turned on the connection to the Wi-Fi network. If the Wi-Fi network does not appear in the Wi-Fi setup application and you know the network name, connect to the Wi-Fi network manually. Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that the advanced connection options for the Wi-Fi network are correct. If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization may prevent the Hotspot Browser from appearing, or might restrict you from usin the Hotspot browser to browse Web pages. If you are using the Push Button Setup method for Wi-Fi, verify that the network access point is enabled with Wi-Fi Protected SetupTM and that it has been set to send its profile. , Verify that another device is not also attempting to connect at the same time, and that not more than one network access point within range is in this mode. FAQs Why can I not send or receive email messages? Verify that your BlackBerry device is connected to the Nextel National Network and that you are in a wireless coverage area. See "Connect to the Nextel National Network" on page 10 for more information. Frequently Asked Questions 53 Verify that you have set up a supported email account for use with your BlackBerry device. See "Choosing Your Email Setup Option" on page 13 for more information. If you are using the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information about email message troubleshooting. If you continue to be unable to send and receive messages, reset your BlackBerry device by removing and reinserting the battery. Note To find more help with sending and receiving email messages, in the messages list, click the trackball. Click Help > Messages > Email Messages. Can I integrate my BlackBerry device with a corporate email account if I do not have access to a BlackBerry Enterprise Server? If you use Microsoft Outlook (Workgroup installation) with an email account on a Microsoft Exchange Server version 5. 5 or later and your BlackBerry device does not have access to a BlackBerry Enterprise Server, your system administrator might permit you to install the BlackBerry® Desktop Redirector on your computer to integrate your BlackBerry device with your supported email account. To integrate your BlackBerry device with a supported email account using the BlackBerry Desktop Redirector, when you install the BlackBerry Desktop Software, select BlackBerry Desktop Redirector as your message redirection option. See "Installing the BlackBerry Desktop Software" on page 38 for more information about installing the BlackBerry Desktop Software. Your computer must be on and the BlackBerry Desktop Redirector must be running to send and receive messages on your BlackBerry device. Can I set up for email using both the BlackBerry Enterprise Server and BlackBerry Internet Service? If your wireless service permits email setup using more than one service, first complete the steps in "Using the BlackBerry Enterprise Server Option" on page 15, followed by the steps in "Using the BlackBerry Internet Service Option" on page 14. 54 Frequently Asked Questions Contact Nextel Customer Service for more information about availability and the fees that might be associated with email setup using both BlackBerry Enterprise Server and BlackBerry Internet Service. How do I reset my BlackBerry device? To reset your BlackBerry device hardware and programs, remove and then reinsert the battery. How do I carry my BlackBerry device? Your BlackBerry device might not come with a holster (body-worn carrying solution equipped with an integrated belt clip). [. . . ] The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. [. . . ]