User manual HP DESKJET 656C

[. . . ] UserGuide_QuickRef. book Page i Tuesday, May 15, 2001 4:34 PM language 1 Windows quick reference guide hp deskjet 656c series UserGuide_QuickRef. book Page ii Tuesday, May 15, 2001 4:34 PM acknowledgements language 1 Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. [. . . ] and Canada, contact your local HP sales office. 10 UserGuide_QuickRef. book Page 11 Tuesday, May 15, 2001 4:34 PM solving Windows installation problems language 1 View the information in this section if you have problems setting up your HP Deskjet. If you need help after the printer is set up, see the quick help electronic manual. what is the problem? I inserted the installation CD, but the computer could not read it. possible causes. . . · The CD is not properly inserted in the CDROM drive. · The CD-ROM is damaged. to solve the problem. . . Reinsert the CD into the CD-ROM drive. If installation does not begin after a few seconds, either the CD or CD-ROM drive may be damaged. Insert a different CD in the CD-ROM drive. If you are not able to play any CD, you may need to replace or repair the CD-ROM drive. Replace the damaged CD by downloading the printer software (also known as the printer driver) from the HP Website. If you do not have Web access, contact HP Customer Care to order the software on CD. For the phone number of HP Customer Care center near you, see "contacting hp customer care" on page 6. 11 UserGuide_QuickRef. book Page 12 Tuesday, May 15, 2001 4:34 PM language 1 what is the problem? The printer software did not install correctly. possible causes. . . · There may be a conflict with your virus protection program. · There may be a conflict with a peripheral device connected to your printer. to solve the problem. . . Uninstall your printer software. For Windows 98, Me, and 2000: 1. Click Start > Programs > hp deskjet 656c series > hp deskjet 656c series uninstall. Follow the directions that appear on your computer screen. · Close any software programs (including virus protection programs) that are running. · Disconnect any peripheral devices that use a parallel printer cable (such as a scanner or tape backup system). Reinstall the printer software. See the quick start poster. If you are still having problems with the software installation, contact HP Customer Care. See "contacting hp customer care" on page 6. 12 UserGuide_QuickRef. book Page 13 Tuesday, May 15, 2001 4:34 PM what is the problem? When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear. language 1 possible causes. . . You may not be using Windows 98, Me, or 2000. to solve the problem. . . Verify Windows 98, Me, or 2000 is running. Your USB cable may not be connected properly. 1. Make sure that the cable is securely attached. Your computer may not be USB enabled. In Windows 98, Me, or 2000: 1. Click the plus (+) icon next to the Universal Serial Bus Controller option. · If you see a USB host controller and a USB root hub listed, USB is probably enabled. · If you do not see these devices listed, refer to the computer's documentation or contact the computer's manufacturer for more information on enabling and setting up USB. Use a parallel cable to connect your printer to the computer if you cannot enable USB. 13 UserGuide_QuickRef. book Page 14 Tuesday, May 15, 2001 4:34 PM language 1 what is the problem? When I connect a USB cable between the printer and my computer, an "Unknown Device" message appears. possible causes. . . · Static electricity has built up in the cable between the printer and your computer. · You may have a defective USB cable. to solve the problem. . . 1. Replace the USB cable or use a parallel cable if "Unknown Device" continues to appear in the New Hardware Found dialog box. 14 UserGuide_QuickRef. book Page 15 Tuesday, May 15, 2001 4:34 PM limited warranty statement language 1 region North America (including Canada) Asia Pacific (including Japan) Europe Latin America (including Mexico) software 90 days 90 days 90 days 90 days print cartridges Please see package insert inside print cartridge box for warranty information. Please see package insert inside print cartridge box for warranty information. Please see package insert inside print cartridge box for warranty information. [. . . ] ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. language 1 reduction and elimination Paper use: The printer's automatic/manual twosided printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers according to DIN 19 309. Recycled paper: All paper documentation for this printer is printed on 100% recycled paper. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from HewlettPackard manufacturing processes. energy consumption recycling Design for recycling has been incorporated into this printer. [. . . ]