User manual ENFOCUS SOFTWARE PITSTOP WORKGROUP MANAGER 10

[. . . ] Workgroup Manager User Guide Enfocus PitStop Workgroup Manager Contents 1. Copyrights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. About Enfocus PitStop Workgroup Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3. Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3. 1 Creating an activation account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 3. 2 Activating licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 On-line activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3. 3 Deactivating licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 On-line deactivation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4. [. . . ] This is normal. 19 Enfocus PitStop Workgroup Manager Click Next (on PC) / Continue (on Mac) to perform the second off-line activation. All subsequent off-line activations should work properly now that your system sends the correct configuration information. Creating an activation request To create an activation request file, do the following: 1. In the Enfocus PitStop Workgroup Manager's License tab, click Activate. . . This opens the Activate License Wizard (on PC) or the Activate License Assistant (on Mac). Click Next (on PC) or Continue (on Mac) in the first screen of the Activate License Wizard/Assistant dialog box. Leave Step 1: Create an activation request selected and click Next / Continue. In the Your product keys screen, enter the product key in the fields provided. Note: You should have created this activation account in Creating an activation account on page 7. If you haven't created an activation account yet, go to http://www. enfocus. com/CreateAccount on a computer connected to the internet, and see Creating an activation account on page 7 for instructions. 20 Enfocus PitStop Workgroup Manager 7. b) In the pop-up that opens, browse to the desired location and click Save. Note: By default, the activation request file is called requestactivate. xml. 8. A message will appear saying that Step 1 of the off-line activation has been completed successfully. Copy the activation request file to a computer with Internet access using whatever method you have available - USB thumb drive, diskette, network. . . Uploading the activation request and downloading the response file Once you have copied the activation request file to a machine with full Internet access, do the following: 1. Start a Web browser on that machine and go to http://www. enfocus. com/Licensing. On the web page, select Offline Product Activation and click Continue. Browse for the activation request file you copied to this machine and click Continue. Enter your activation account password in the Password: field (your Account Name should be filled in automatically) and click Continue. Verify that the product information contained in the activation request file is correct and click Continue. Depending on the level of security of your Web browser, the response file will download automatically, or it may be blocked. Important: Do NOT click on the warning message at the top of your browser window then go back to the previous page and try to download the file again. [. . . ] Access to licenses will be interrupted temporarily while the services restart. 7. 4 Moving licenses between computers To move licenses between computers, do the following: 1. Deactivate the licenses on the computer that will not use them anymore. Copy the product keys file to the computer that will use the licenses. On the computer acquiring the licenses, activate the licenses using the product keys file. [. . . ]