User manual APPLE REMOTE DESKTOP 3.0 ADMINISTRATOR GUIDE

[. . . ] Apple Remote Desktop Administrator's Guide Version 3 K Apple Computer, Inc. © 2006 Apple Computer, Inc. All rights reserved. The owner or authorized user of a valid copy of Apple Remote Desktop software may reproduce this publication for the purpose of learning to use such software. No part of this publication may be reproduced or transmitted for commercial purposes, such as selling copies of this publication or for providing paid for support services. The Apple logo is a trademark of Apple Computer, Inc. , registered in the U. S. [. . . ] This allows instant feedback from users, so you can collaborate or troubleshoot. To begin an interactive chat: 1 Select a computer list in the Remote Desktop window. The message appears real-time on the user's screen as you type. 92 Chapter 7 Interacting with Users 5 Press the Return key to complete and send each line. Viewing Attention Requests After a client user sends an attention request, the Apple Remote Desktop administrator can read the attention request text. 3 Click Display to view the request's message. Sharing Screens Apple Remote Desktop allows you to show your screen (or the screen of a client computer in your list) to any or all Apple Remote Desktop client computers in the same computer list. You can, for example, show a presentation to a classroom of computers from a single computer. Sharing a Screen with Client Computers You can share a client computer's screen, or the administrator's screen, with any number of clients. The client screen displays what is on the shared screen, but cannot control it in any way. To share a computer's screen: 1 Select a computer list in the Remote Desktop window. If you want to share the Apple Remote Desktop administrator screen, select "Share your screen. " If you want to share a client screen, select "Share a different screen, " and drag a computer from an Apple Remote Desktop computer list to the dialog. If the target computer's screen resolution is lower than the shared computer's, only the top left part of the shared screen (up to the lowest screen resolution) is seen on the target screen. Chapter 7 Interacting with Users 93 Monitoring a Screen Sharing Tasks You may want to keep track of the screen sharing tasks you have begun. You can get information on all active screen sharing tasks, and can sort the tasks by time started, source screen, or target computers. To view current active screen sharing tasks: m Choose Window > Active Share Screen Tasks. Interacting with Your Apple Remote Desktop Administrator Users of Apple Remote Desktop client computers can initiate contact with a Remote Desktop administrator. Clients can ask for attention from the administrator, or cancel that attention request. Additionally, users of Apple Remote Desktop client computers can set an identifying icon for a Remote Desktop administrator to view. The Remote Desktop administrator can choose whether to view the icon or not. Requesting Administrator Attention At times, Apple Remote Desktop client computer users need to get the attention of the Apple Remote Desktop administrator. If an Apple Remote Desktop administrator is currently monitoring the client computer, the client user can send an attention request. To request administrator attention: 1 Click the Apple Remote Desktop status icon and choose Message to Administrator. The attention request window appears. 2 If the network has more than one Apple Remote Desktop administrator available, choose an administrator from the "Send message to" pop-up menu. The attention request icon appears on the administrator's screen. 94 Chapter 7 Interacting with Users Canceling an Attention Request If a user no longer needs the Apple Remote Desktop administrator's attention, he or she can cancel the attention request after it has been sent. To cancel an attention request: 1 Click the Apple Remote Desktop status icon and choose Message to Administrator. 2 Click the Apple Remote Desktop status icon in the menu bar and choose Cancel Message. Changing Your Observed Client Icon By default, the icon that the Remote Desktop administrator sees while observing is the login icon for the currently logged-in user. If you had an iSight camera active when setting up your computer, you may have taken a picture of yourself for your user icon. You can change this icon, and it will change on the administrator's observation screen. You could use a graphic file, or take a picture using an iSight camera. [. . . ] stopping on error (boolean): Should the copy terminate if an error occurs during copying lock screen task n [inh. PROPERTIES message (Unicode text): Message to display on the screen(s). PROPERTIES Appendix C AppleScript Remote Desktop Suite 177 naming uniquely (boolean): Should each machine be forced to have a numerically unique name target name (Unicode text): The new name for the computer. PROPERTIES user can save changes or cancel (boolean): Is the user allowed to save changes or cancel the restart send message task n [inh. [. . . ]